The number of complaints on Xiaomi SU7 intelligent driving system increased by 108.3% month-on-month, and lane keeping misjudgment became the main reason
Recently, the intelligent driving system of Xiaomi Auto's first pure electric model SU7 has become the focus of public opinion. According to data from the third-party complaint platform, in the past 10 days, the number of complaints related to smart driving of Xiaomi SU7 increased by 108.3% month-on-month, of whichLayer keeping function misjudgmentIt has become a problem of centralized feedback from users. This article will combine structured data with user feedback to analyze the reasons behind this phenomenon.
1. Analysis of complaint data trends
According to statistics from platforms such as Cheyu Net and Heimao Complaints, the number of complaints on Xiaomi SU7 intelligent driving system has shown explosive growth in the past 10 days. The specific data are as follows:
| Time range | Total complaints | Monthly increase | Distribution of main problems |
|---|---|---|---|
| June 1-10 | 143 pieces | +108.3% | Lane keeping misjudgment (62%) |
| May 21-31 | 69 pieces | Baseline period | System false alarm (38%) |
2. Layer maintenance function problem performance
User complaints reflect the following typical scenarios:
| Question Type | Specific performance | Frequency of occurrence |
|---|---|---|
| Misidentified lane lines | Identify shadow/road seams as real lanes | 34.7% |
| Suddenly correct the direction | Automatically adjust the steering wheel without warning | 28.1% |
| System exit delay | Driver still maintains intervention after taking over | 19.2% |
3. Speculation on technical reasons
Industry experts believe that there may be three factors involved:
1.Vision algorithm limitations: The pure visual scheme adopted by SU7 is prone to misjudgment under complex lighting conditions (such as tunnel entrances and exits, backlight scenes).
2.Inadequate data accumulation: Compared with companies such as Tesla, there is still a gap in the actual road training mileage of Xiaomi's intelligent driving system
3.User expectations management: Some consumers have little understanding of the functional boundaries of L2-level assisted driving
4. Xiaomi's official response
Xiaomi Automobile's technical team issued a statement on June 12 saying:
- Pushed through OTAV1.2.1 version update, optimize lane line recognition logic
- Will be createdQuick response channel, special optimization for typical scenarios
- It is planned to be launched in early JulyResearch on user driving behavior, improve system interaction design
5. Industry comparison data
Horizontal comparison of the complaints about intelligent driving of models of the same price (data as of June 10):
| Car model | Number of complaints/1,000 units | Main issues |
|---|---|---|
| Xiaomi SU7 | 4.7 | Lane keeping |
| Zekrch 007 | 2.1 | Automatic parking |
| Tesla Model 3 | 1.8 | Navigation false alarm |
6. Consumer advice
1. Keep it while using assisted drivingHold the steering wheel with both handsPreparation status
2. InConstruction section/fuzzy markingsManual driving is recommended in the area
3. Regularly upgrade the car system to the latest version
The maturity of intelligent driving technology requires continuous interaction between user feedback and technological iteration. As a new entrant, Xiaomi SU7's development process deserves continuous attention. The data in this article will continue to be updated to provide consumers with objective reference.
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