FAQ

Q: Are you a trading company or manufacturer?
A: We are a professional processing and machining factory located in Dongguan, Guangdong, China(Mainland).

Q: How to get the quote?
A: Please send your part drawings (PDF, STP) to us, and tell us the material, surface treatment and quantities, then we will quote to you within 2 hours.

Q: Can I order just one or two pcs for testing?
A: Yes, of course.

Q. Can you produce according to the samples?
A: Yes, we can produce by your samples.

Q: How long is your delivery time?
A: 7~ 15 days, depends on the order quantities and product process.

Q. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q: How do you make our business long-term and good relationship?
1. We guarantee good quality for every single part that we manufactured;
2. We guarantee on-time delivery for each order and project.
3. In case of quality defects, we will report to our customers during machining and propose our solutions;
4. We will make new replacement parts ASAP when the parts are NG, and guarantee the shortest delivery.
5. We estimate each part / order / project together with customers, to make sure they will have the most competitive cost control.
6. We can send our engineers to customers whenever they need our supports.